Categories
All categories
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The sweatshirt is beautiful, better than i expected. The fabric is good quality and the inner lining warms as much as you can wear it as a coat. Comes a little big for the person i gave it to who is 173 cm tall and weighs about 83 kg approximately. It's taken a month to arrive.
Excellent quality! I arrive fast very satisfied
Excellent!!
Cool hoodie!
All perfect, thank you!
Very nice, good terminations, warm
Perfect!! I am happy with my purchase.
Perffeta is expectacula thanks to the store
Perfect thank you
173very pretty warm because soft inside. a little cut out at the hood but for a neck of thread and it is seen more thank you
It's perfect.
Very thick material and fast shipping.
Perfect beautiful jacket
Stamp real perfect
Super quality jacket !! The lining is made of fur and it is very pleasant to the body. My son loves it. He is 180 cm tall and size xl is perfect. I'm very satisfied and I wormly reccomend to buy.
The jacket is perfect and of great quality, plus the size looks made to me, i'm stuck, and i'm 173 cm and weight 95 kg, so size xxl is great for me, shipping has arrived very fast 2 days before the expected date, i will buy insurance again, thank you very much
Very nice jacket. The Fenton looks pretty good and looks good. Jacket size M, I do 1.77 m for 72 kg. it fits perfectly, it looks like it was designed specifically for me :) I recommend it ++