Free Worldwide Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Absolutely perfect. Really good figure for the price, highly recommend.
Excellent quality, very detailed.
Everything is exactly like in the promotional photo. The parcel was delivered in 17 days to the Russian Federation The figure is original. Of course, there are some errors in painting, but this is already not enough Banpresto;)) I am happy with the purchase, I did not communicate with the store
Perfect and I arrive much earlier than expected
Very beautiful figurine, fine details and well packed.
Perfect! Nothing to report great product
Perfect. Well protected original figure. Fully recommended
All Super
Fascinated
It's just fire! I'm very happy! Quality is super!
Excellent, without defects, to the touch pleasant. I can not determine whether the original or not, but I liked it at the level, I advise.
Super great toy. The store is well done for the second time we order from him.
It's amazing.
It's fine, I'm happy with everyone!
The figures have some small flaw in the hair coloring and hands but the rest is made very well
Todo perfect, 100% original and until I get ahead of schedule
It takes a little less than a month to arrive in France, the quality is at the rendezvous, I am very very satisfied. The box is small enough, for a gift or even to keep the box is perfect and the assembly is very simple and fast.
figure is awesome
Perfect. Matches the description
It is original
Great and no mistakes very happy, you can trust this store
All right, figure 100% original!
Mmmm the truth I don't know if it really is an original figure given the quality of the box, but it's a nice figure.
The goods came quickly, the quality is excellent)))
I ordered as the first figure and did not lose, it's just great quality as in the picture, I'm delighted